This workshop teaches participants a practical approach for communicating more confidently and effectively in any business situation, whether that’s with your management, clients, colleagues or overseas parties. This straightforward communication approach will improve your ability to express yourself no matter what the situation is or what you have to say. In particular, participants will learn how to:
· Apply A Practical Communication Model For All Business Situations to deliver what you want to say in a simple, concise and focused way
· Identify hot buttons, pain points and common interests to deliver the right message to others in the right way
· Communicate critical feedback, sensitive topics, and a different point-of-view with others in a way that avoids confrontations and negative reactions
· Build trust and influence others when handling important communication situations, including with those from different backgrounds and perspectives
Through the use of effective tools and examples, role plays, hands-on exercises and facilitated discussions, this workshop will help participants to communicate your thoughts and ideas better in key business situations. By developing key messages, win-win scenarios and strong value propositions that align with the objectives of others and by being more aware of how you say things, you’ll raise your ability to influence and attract the support of others.